Unresolved conflict threatens the psychological safety of employees, management and the organization. This means that I strive to listen to the other person’s point of view without becoming defensive. Example: “I actively readjust my attitude during a conflict situation. These pent up feelings can erupt and lead to conflict. Most, if not all, of the great TV shows and films are rife with internal conflict. When you have two people who believe they should be in charge, conflict can easily erupt. Conflict can have both short term and long term effects on the physical and psychological health of the individuals involved in or affected by the conflict. No Reservations and Zero Vacancies If a couple shows up at the front desk of a hotel smack-dab in the middle of its busiest season, the first thing the front desk clerk is going to inquire about, in most cases, is whether they have a reservation. A study by assessment company Psychometrics found that work-related conflict is most often linked to competing egos, personalities and values, or a lack of strong leadership. Grievances involving “working relationships”, interpersonal communication or uncertainty regarding expectations are examples of problems typically considered for mediation. Efficient conflict resolution is a big part of a career as a hotel manager. These ten examples, as well as the internal conflict definition below, definitively prove it. Careful examination of some conflict examples will help us realize that they may be internal or external. An internal or psychological conflict arises as soon as a character experiences two opposite emotions or desires – usually virtue and vice, or good and evil – inside him. A classic example would be the parent fighting with a rebellious teen. The first step to preventing conflict or stopping it before it escalates is recognizing potential causes. Though usually people think of it as a bad thing, conflict can be a positive occurrence within an organization to bring about change. Conflict avoidance is a type of people-pleasing behavior that typically arises from a deep rooted fear of upsetting others.. The "bad" conflict that everyone knows and loathes is known by conflict management professionals as "catabolic" conflict. I also attempt to move the confrontation to a private space to avoid further complications.” Read more: Conflict Resolution Skills: Definition and Examples As a leader it’s important to differentiate between the different types of conflict teams experience and to have a plan for helping the team move forward. Paul Santagata, Head of Industry at Google, spearheaded the industry leader's research on high-performing teams, and discovered that psychological safety is a trait that individuals in these teams share. Internal Conflict Definition: Dishonesty and stress can also lead to conflict. 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